
HP 3 year Active Care Next Business Day Response Onsite Notebook Hardware Support - Virtual item send by email
Part number OSHP-U17XRE
Includes GST · $9.72 GST
Backorder — ask for ETAShips from an interstate branch — $35, 1–3 business days. Express is not available on this item right now because the stock is not in a local warehouse.
Need it installed? Ask for a supply-and-install quote — usually cheaper than sourcing an installer separately.
Description
HP 3 year Active Care Next Business Day Response Onsite Notebook Hardware SupportOVERVIEW
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
BENEFITS
Fast response times
Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.
Quick resolutions
Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime
Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
FEATURES
HP TechPulse predictive and proactive alerts and notifications
Hardware health monitoring, provides updated fast health checks on devices in your fleet
Hardware device information – including BIOS and firmware updates
Auto-ticketing – for hard disk drives & batteries needing replacement
Remote problem diagnosis and support
Next business day onsite hardware support [1]
Replacement parts and materials
Firmware updates for selected products
[1] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and suc
- Australia-wide deliveryMelbourne metro typically 1–3 business days.
- Full manufacturer warrantyWe administer claims for you.
- Installed by the people who sell itAsk for a combined supply-and-install price.
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3Yrs Leader Return To Base (RTB) Warranty Parts & labor
Want this installed properly?
We install this equipment on Melbourne sites every week. Ask for a supply-and-install quote and you get one supplier, one warranty conversation and a system commissioned by the people who sold it to you.
Get in touch
Ask about HP 3 year Active Care Next Business Day Response Onsite Notebook Hardware Support - Virtual item send by email
Quantities, lead time, compatibility or a supply-and-install price on the OSHP-U17XRE — send it through and we will come back the same business day.
- Trade-informed pricingDistributor cost plus a transparent margin, not a retail markup.
- Anything in the rangeThe catalogue online is a fraction of what we can order — ask for a part number.
- Supply and installWant it fitted? Ask for a combined quote; the labour is usually where the saving is.
- Australia-wide deliveryMelbourne metro 1–3 business days, with express where the stock is local.