Three ways to reach us
Phone, email or the form below
Phone gets you a technician fastest. Everything sent through the form is answered within one business day, usually the same day.
Send an enquiry
We deliberately do not publish an email address — it only ever fills up with spam. The form below reaches the same inbox and lands with your site details attached, so the reply is useful rather than a request for more information.
Open the formWhere we are
Dandenong, VIC 3175. Mobile service across all metropolitan Melbourne suburbs.
Open in MapsProof, not promises
What our customers say
Answers
Frequently asked questions
Straight answers to the questions we get asked most. If yours isn't here, call us on 0433 633 777 — you'll speak to a technician, not a call centre.
What are your hours?
Monday to Friday, 7:00am to 5:00pm. Contracted maintenance and monitored clients have 24/7 emergency access for critical faults. Retail and hospitality work is often scheduled outside those hours to avoid disrupting trade.
How fast will I hear back?
Enquiries sent through this page are answered within one business day, and usually the same day. If it is urgent, call 0433 633 777 rather than emailing.
Do you have a showroom?
No — we are a mobile operation based in Dandenong, which keeps overheads out of your quote. If you want to see equipment working, we can arrange a look at a comparable installed site or demonstrate on your own premises during the audit.
Which suburbs do you service?
All metropolitan Melbourne. We are strongest through the south-east — Dandenong, Keysborough, Noble Park, Hallam, Narre Warren and Frankston — and cover the eastern suburbs daily.
Can you quote from photos or plans?
For simple jobs, sometimes. For anything involving cable routes, camera placement or existing equipment, a site visit produces a far more accurate quote — and it is free, so there is little reason not to.
Do you charge a call-out fee?
Quotes and audits are free. Service calls to diagnose a fault on an existing system attract a standard call-out and labour rate, which we tell you up front. Contracted maintenance clients receive discounted rates and priority booking.
How do I get support for an existing system?
Call 0433 633 777 with your site name. If we installed it, we already have the documentation. If someone else did, we can usually still help — we service most major platforms and will tell you honestly if a system is beyond economic repair.
Where do I send an order or shop question?
Through the form on this page, or the one on any shop page — choose "Shop / product enquiry" and it routes straight to the orders desk. We do not publish email addresses, so the form is the fastest way to reach a person.
Keep reading
While you are here
Security system audits
A free written assessment of coverage, blind spots, false-alarm risk and configuration.
Read moreAll services
Every service Nootz offers, from CCTV and alarms to structured cabling and ongoing maintenance.
Read moreIs your security system leaving you vulnerable?
Book a free on-site walk-through. A technician assesses coverage gaps, blind spots, false-alarm risk and configuration faults, then gives you a plain-English report — worth $500 and costing nothing.
Get in touch
Request a free quote
Tell us about your site and what you need protected. We reply with a clear, itemised quote — usually the same business day.
- Fast, easy-to-read quotesItemised, plain English, no lock-in surprises.
- Licensed & fully insuredVIC Security Licence 937-301-20S.
- Brand independentWe're not tied to one supplier, so you get the right system — not the one we're pushing.
- Clean-as-you-go policyNo visible cabling, no rubbish left behind.